Legal Information

Legal Information

Business: James Sergeant trading as Clarevive

Trading name: Clarevive

Business address: 69 Sandsend Road, Redcar, TS10 5DQ, England

Email: support@clarevive.beauty

Consumer rights

Clarevive sells goods online to UK consumers. For most online purchases, consumers have a statutory right to cancel within 14 days after delivery, subject to legal exceptions. After notifying us, you normally have a further 14 days to return the goods.

Our additional 30-day returns policy does not reduce your statutory rights. Faulty, damaged, incorrect or misdescribed goods are covered by separate statutory protections.

Useful links

Advertising and product information

We aim to describe products accurately and avoid making objective performance, medical or clinical claims unless we hold appropriate evidence for the specific claim. Product use information is provided for cosmetic and general consumer use and is not medical advice.